Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
Welcome to ScienceGears.com.au ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.
Key Point: We will never sell your personal information to third parties without your explicit consent.
2. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Data
- Contact information (name, email address, phone number)
- Shipping and billing addresses
- Payment details (processed securely through our payment providers)
- Account credentials if you create an account with us
3. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Provide customer support
- Process returns and refunds
Website Improvement
- Analyze website usage patterns
- Improve our products and services
- Enhance user experience
- Develop new features
4. Disclosure of Information
We may share your information in the following circumstances:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Service Providers | Payment processing, shipping, IT services, marketing | Necessary information to perform their services |
| Legal Authorities | Compliance with laws, court orders, legal processes | Information required by law |
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
SSL Encryption
All data transmitted is encrypted
Secure Payments
PCI-DSS compliant processing
7. Your Rights (Under Australian Privacy Laws)
Under the Australian Privacy Principles (APPs), you have certain rights regarding your personal information:
Access & Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
8. Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
10. Contact Us
For questions about this privacy policy or our privacy practices, please contact us: