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Frequently Asked Questions
Get quick answers to common questions about requesting a quote, pricing, and more.
Many of our products are used in diverse applications—from fundamental electrochemistry to applied photovoltaics, energy research and sensor development. The optimal configuration depends on your specific research needs. We prefer first to understand your requirements so that we can recommend the most suitable system and provide you with accurate pricing.
Yes! While final pricing depends on the setup, typical configurations range between AUD $6,000 and $15,000 for a single-channel instrument with EIS and current up to 2A. We’re happy to offer a rough estimate via email even before a formal quote.
We typically respond within the same day. If your request is urgent, you can also contact us directly by calling our contact number - +61493868338.
We understand time constraints in research planning. Just mention this in the form or email, and we’ll prioritise a quick summary with indicative pricing and a configuration outline.
Our team comprises experienced (20 years) electrochemistry researchers who can provide direct guidance. We will ask a few targeted questions to ensure compatibility with your methods and intended applications. This helps avoid over- or under-specification.
Yes, most of our products include downloadable PDFs with specifications, applications, and compatibility notes. If it’s not visible, we’re happy to send it via email.
We offer online or in-person product demos (depending on location and availability) and can arrange trials at your laboratory.
You’ll receive an email or call within 24 hours from one of our team members. We will clarify your needs, recommend the right setup, and send a formal quote valid for 30 days.